One Stop Scanning Solutions

Our approach to our Clients is somewhat unusual nowadays as we still very much believe in "people dealing with people", freely providing information, communicating verbally and always available for face-to-face meetings whenever required. 

Our business has been built on quality, reputation, word of mouth and long-standing business relationships. 

With this in mind we believe our company provides value for money with a 'One-Stop-Solution' for our clients 

We have been in the scanning business for 14 years and if there's one thing we have learnt it's to listen to our clients. Our clients vary enormously from industry background to market sectors, from small to large, but they all have one thing in common - they all have documents waiting for 'that electronic solution'.

In offering a total solution we do not just mean scanning, we provide a much wider business package. We aim to become an integral part of your organisation from the start of a project to the end and,  with all good business relationships, often further. 

We provide an intial in-depth free consultancy service carried out by a member of our senior management team, this is initially carried out by a telephone overview and then followed by a structured on-site meeting, where we can meet you and your end-users, evaluate documents and volumes, and agree solutions ranging from an enterprise wide document managed solution through to a simple point and click based solution. 

Computerstream's  One Stop Shopping Solution can provide you with the following:-

On-Site Meeting

We provide a free document consultancy meeting to ascertain your document problems and challenges, we will talk through with you your aims and discuss with you and your team a suitable solution. 

Security of Documentation Whilst at our Premise

Due to the sensitivity of some our clients documentation, we can demonstrate that our staff and company premises conform to the highest standards of security with associated staff confidentiality agreements, working procedures and working practices.  Your documents are safe with us.  Security measures include the following: Heavy duty, keypad controlled metal electronic gates for access to premise, Metal grilled windows and doors, keypad and electro magnetically controlled front access door, heavy duty roller shutter warehouse doors, secured from floor, ADT alarm system with sensors in every room, alarm on line to police via Red Care and internal panic alarm buttons - directly on line to police via Red Care.

Test CD

We are happy to create a test CD based on a few of your "live" documents so that you can see the proposed solution actually working. If there are budgetary restrictions to overcome we can help you with your business case. 

Costs

We will provide you with a total breakdown of either fixed, variable and/or ball park costs. No hidden suprises. 

Collection of Documentation

We provide a document Collection and Return service using our own fleet of transport and experienced employed driver throughout the UK as part of the service.  There will be a charge if you should wish us to collect small volumes of documents. 

On-Site Help

We can provide help with the sometimes daunting task of sorting and the structurally 'boxing up' of your documentation.  From our experience this task can provide a major headache and challenge for our clients before the actual project can get started. 

Computerstream by working with you can, get your documents identified, structured and packed away safetly for transportation.  

Document Audit Tracking Service - 24 hour Project Support

On arrival all of our clients documents are booked into our system.  Procedures are in place so that we know where every document is in the preparation and scanning cycle at any given time. 

If a document is urgently required, it can be quickly located.  If already scanned the electronic file can be forwarded to the client by email, FTP etc.  If not scanned the document can be immediately scanned and the electronic file forwarded by email, FTP etc.  If the hard copy is required it can be immediately scanned and returned by registered or special delivery mail or, courier or Computerstream transport - you name it. 

Project Working Procedure

No matter how small or large your project is, a precise report of our customers functional requirements is discussed with you as part of the contract. Once agreed the functional requirement is fully documented. A working procedures document is then created which thereafter, provides the working practices and procedures for the duration of the contract. 

Quality  - Pre and Post preparation

Great care and attention is assured to protect our clients documentation whilst been prepared for scanning.  Our preparation team are the finest and take great care and ownership whilst the preparation process is carried out.

Our preparation teams motto is:- 'Successful scanning can only be achieved with very-careful preparation' 

State-of -the-Art Scanning Equipment

We are proud to operate state of the art scanning and digitising equipment so you can always expect the best results.

Our equipment includes Fuijitsu, Kodak and Bell and Howell A4/A3 roller fed black and white, greyscale and colour high speed scanners. Oce black and white, greyscale and colour, large format scanners.

These machines can take any sizes up to A0 wide and unlimited length.

We also operate a studio for the digitisation of valuable documents using digital photography complete with resident professional photographer.

Quality Checks

All electronic documents are quality checked both during the scanning process and then after to ensure superb resolution and clarity. Any rogue images are re-scanned and where neccessary rotated to make great on screen viewing. 

Indexing & OCR

We can provide your scanned documents in a number of formats.  We can provide indexing and OCR services

ISO 9000:2001 

All practices and procedures are governed by our quality accreditation. 

User Friendly Solutions & Media Types

We take great pride in providing user friendly solutions, whether it be a simple return of the electroinic files on CD/DVD for submission to a clients existing system, an interactive CD solution or a fully document managed solution. 

Final Check

We encourage our clients to check the electronic files before project sign-off and,  if any corrective actions are required they will be performed free-of-charge. 

Document Return, Storage or Destruction

Your choice.  We can return your documents, deep-store them for you or have then destroyed by recycling or confidentially shredded by certified or un-certified certification. 

Proven Team

All services are carried out by highly trained and skilled members of staff who appreciate the total concept of documents and their careful handling and management, not to mention how important our clients are to us - we are after all - only as good as our last project. 

Ongoing Updates etc.

Your project is complete, but you may/will have more documents to be added at some point - we can offer an update service to suit your timescales - just talk to us.

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